Well, it's now Thursday, and hump day is gone. That means that Friday is tomorrow, and then comes some good sleeping in time.
I hope today goes quickly, I am really getting sick of some of the mundane and repetitive calls I keep getting.
....No, co-pays do not accumulate towards your deductibles
....Yes, you have to satisfy your deductible before services begin payment
....Yes, providers can charge these "ridiculously" high charges, and no, that's not illegal.
....No, the letter we sent you, regarding Coordination of Benefits, is NOT stating that you DO have any, its ASKING if had aquired any other health insurance.....so check NO, sign it and mail it back in.....HOLY CRAP!
BLAH, BLAH, BLAH, BLAH, BLAH.......
Well, enough for now. Maybe this afternoon will turn out better.
Thursday, March 6, 2008
I didn't get my post done for Wed...Crap!
Posted by Megan at 8:05 AM
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2 comments:
welcome to the world of customer service in a service industry.
I get things like that PLUS some every day. You learn to take it with a smile, it's your job after all and you did apply for it.
Have a good day, be nice to everybody. The callers don't know that you've been asked that same thing 10 times already.
PS: it's okay if you don't posyt EVERY day =)
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