In 2-3 Weeks, I will have this to look forward to! I'm gonna be a Grand-ma!
Friday, July 18, 2008
Wednesday, July 16, 2008
Thursday, July 10, 2008
Tuesday, July 8, 2008
Holy Crap....the calls are coming!
Since yesterday's fiasco, all of the calls that we would have normally had taken care of yesterday, are now calling back today.
So, we have A LOT of calls, a new system (that we are still trying to figure out how to read and in put notes), and supervisors that are barking down our necks to "Hurry Up!" and telling us to get on a new call.
"No time for note inputting".....
"No research time".....
Well, what the heck do you want us to do??
Forget it, I am doing the best that I can, and as fast as I can. That's all that I can do.
Here's to the WEEK END!!!!!!
Monday, July 7, 2008
Monday, after a Holiday
I was expecting a wave of calls today, since we had a half day on Thursday (7/3/08) for a system upgrade, and then off Friday (7/4/08) for the Holiday.
BUT......
Our system is down, due to the upgrade, so we are deterring all of the calls with a long and repetitive slogan, for the members to call back tomorrow.
That makes things nice for today, but tomorrow.........tomorrow will be SUPER busy!!!
That's ok though, it will just make tomorrow go by just as fast!
I hope everyone had a great Holiday break!!
See ya, when I see ya!
Tuesday, July 1, 2008
It's Lunch Time...
I am starving, so I'm going to eat...
Nom, nom, nom, nom, nom, nom....and so on.
I will talk later, there is nothing much going on. I figured that I should write something.
Talk to y'all later.
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